Overall service 2
Cost 3
Quality of fish 1
Variety 4
Service 0
One of the first stores I visited when I moved to Seattle and got back into fish. Over the past couple years I have noticed a sharp decline in the overall quality of tank maintinace and fish health. When we stopped in Saturday on our way to pick up some other fish I noticed three things quickly:
1. Tanks were dirty to the point of not being able to see fish in 1/3 of them.
I know in a store with that number of tanks it takes awhile to clean them, take the time to come in early before the doors open and get it done
2. Unaceptable number of dead or sick fish
Fish die, yes it happens, but alot of the fish that were dead had been for more than a day. Read suggestion from above. Sick fish/quaretine tank period WHEN I SEE A STORE TAKE FISH OUT OF A TANK THAT 75% OF THE FISH IN IT HAVE ICK AND SELL THEM TO A CUSTOMER, ANY AND ALL RESPECT WAS LOST!!
3. Rudeness of the people working there.
Was inspecting a tank with some Apistos in it. Sells person came, and literaly pushed me out of the way to get to a tank above the one I was inspecting. Not a word said to me just push and ignore. We were there for about 30min and did not have a single sales person ask if we needed help or had any questions.
There were some good things, they had some very nice wild type discus and most seemed to be very healthy and priced nicely. Still a excellent selection of fish plants, and Dry Goods at competative prices.
Will I go back yes, they always have something interesting. Will not make it a special trip though like I had done in the past.
Zach